Is it possible to downgrade your Segmatic plan during the trial period?
Sean Ramsey
Last Update a year ago
If you decide to downgrade your plan during the Segmatic trial period, the process is handled by Segmatic Support rather than through the app itself.
How Downgrades Work
- Contact Support
Reach out to Segmatic Support to request a downgrade -- there is no self-service option in the app. - Backend Adjustment
Segmatic Support will adjust your subscription on the backend to reflect the new plan. - Billing After Trial
- If you downgrade from Enterprise or Professional to Standard during your trial, the app will switch to the new plan.
- At the end of your trial, you will be charged for the new (downgraded) plan instead of the original plan.
💡 Downgrading during the trial allows you to continue exploring Segmatic at a lower-tier plan without losing access immediately. Feature access will adjust to match the selected plan once the downgrade is processed.